Janet and Brent
September 19, 2012. Canada
Tour package: Egypt Splender 8 days/7 nights
Dear Ask Aladdin Team
We've now completed our trip and were most impressed.
We would like to acknowledge our Cairo airport liason, Ramadan Saber Eid Rajab. He went above and beyond what we feel a company agent is required to do.
We were in the unfortunate situation of arriving in Cairo with no baggage. Ramadan made sure we had the proper paperwork filled out and that we would be reimbursed for the clothes we needed to purchase.
We were only in Cairo for a day and a half and then on a flight to Luxor. While we were gone Ramadan dealt with baggage sevices and went to the store where we purchased our clothes and got an official receipt. Our tour guide neglected to make sure we received a proper receipt even though he knew of the situation.
It was only through his perseverance with baggage claim services (and it wasn't easy) that we were able to leave Cairo knowing we will be reimbursed for our purchases.
We feel that an employee who is such a people person and is so dedicated to seeing that their experience in a foreign country goes smoothly should be acknowledged by the people he reports to and the
tour company that hired him.
Our trip would not have been as successful if not for the impressive tour guide we had for the Nile Cruise, Ahmed Khalifa. He was able to impart on us his love for Egypt and Egyptian history without being overwhelming and in the process making us appreciate your country so
When our cruise was delayed by two days he still managed for us to see everything on our itinerary as well as several other excursions. We know this took a lot of his time and great organizational skills for
everthing to go so smoothly for us, especially when we went on a
felucca ride and the wind wouldn't co-operate.
Thanks again to these two exceptional people and Egypt Ask Aladdin for the amazing time we had touring with your company. In hindsight, we wish we had chosen a longer tour.
Janet and Brent
June, 2012 USA
Egypt Short break 4 days/ 3 nights Cairo
Dear Ask Aladdin Team,
I had a WONDERFUL time during my trip in Egypt! My guide Mona was kind,
knowledgable and helpful, as was everyone else. I can't wait to come back soon, and I will definitely go through Egypt Travel Experts for my next trip.
Thanks again for everything!
Egypt splendor package by Sleeper train. 8 days/7 nights
July 1,2012 Australia
Dear Egypt experts,
overall we had a good time in Egypt and enjoyed learning about
your country and its history. Your staff who helped us at the airport and drove us around Cairo and to and from the train were magnificent.
4 night's a Nile cruiser
April, 2012 U.S.A
Thank you very much for your kind email. The trip was absolutely amazing, a once-in-a-lifetime experience. The service I have received from you was wonderful, at all times I felt completely taken care of. Achmed is a great tourguide, very knowledgable and kind. I really feel like I have a good friend in Egypt, as he took very good care of me and even organised extra tours for
things that I wanted to see, but that were not on my itinerary.
The cruise itself was lovely, very relaxing and enjoyable. A smooth trip from start to finish. I will heartily recommend your services to my friends and family, and will surely be back in touch, should life bring me again to Egypt (I really hope so).
Hope to be in touch again sometime!
Best, Inga Vesper